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Privacy

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Privacy and protection of personal information

Information necessary for the processing of the guest's personal data

Declaration made in accordance with Art. 13 of EU Regulation 2016/679 issued by the European Parliament and Council on 27 April, 2016 concerning the protection of natural persons as regards the processing of their personal data , as well as the free circulation of such data, and which abrogates Directive 95/46/EC (General Regulations for the protection of data).

In accordance with the EU General Regulations for the protection of data (Regulation 2016/679 issued by the European Parliament and Council), please be informed that:


NAME AND CONTACT DETAILS OF THE CONTROLLER

The data controller is the Hotel B&B Mair am Ort living ****GMBH in Partschins


PERSONAL DATA AND SPECIAL CATEGORIES OF DATA

The following are considered as being your personal data:

  • personal data (surname, name, address, e-mail, telephone number, fax number, date of birth)
  • as well as your language and the license plate of your vehicle
  • the data shown in your passport or identity card
  • data relative to the method of payment or otherwise connected with your payments (e.g. bank coordinates, details of credit card)
  • date of arrival and length of stay
  • any further details processed internally by the hotel

     Special categories include data relative to health and specific personal needs.


MOTIVES FOR THE PROCESSING OF PERSONAL DATA AND LEGAL GROUND FOR THEIR PROCESSING

The data provided will be processed for the following purposes:

  • for compliance with legal obligations
  • for the implementation of pre-contractual and contractual requirements relative to the guest's visit (booking, period of stay, departure etc.)
  • forwarding of communications and telephone calls directly to the guest
  • memorization of the data for the purpose of future bookings and requests
  • forwarding of information, special offers and new features offered by the hotel and the other associated hotels by e-mail, ordinary mail, and other means of communication concerning the hotel, the local area and any local events etc.
  • video surveillance
  • management of fitness and wellness centres

Legal ground for the processing of your data:

  • compliance with legal and judicial obligations
  • compliance with obligations and pre-contractual and contractual requirements
  • your consent
  • legitimate interests (e.g. for improvements to our client service and our contacts with the clients – also regarding direct advertising – or video surveillance intended to protect persons and property from possible aggression, theft, robbery, damage and vandalism, as well as for fire protection and safety in the workplace)


RECIPIENTS OF THE PERSONAL DATA

In most cases, your personal data will not be provided to third parties. In special circumstances, however, the data may be forwarded to other departments within the hotel, subject to the limits of legitimate use or be forwarded to the following hotel employees, or to third-party subjects, when necessary to meet your requests or in order to provide specific services: 

  • Enrico Giacomuzzi Gmbh- IT SOLUTIONS
  • Accountant Studio Pineider Dr. Manfred - Consulting Bureau
  • Optimaclicks GmbH

         The recipients listed above are required by us to comply with all current norms and standards governing the protection of data.

Your personal data will not be forwarded to third countries nor to international organizations outside the EU (delete if data will be forwarded to third countries).


DURATION OF CONSERVATION OF DATA

The duration of the conservation of the data is calculated on the basis of the obligations for the conservation of the data and the requirements contemplated by the law. If your personal data  are processed in order to comply with a legal requirement or a contractual obligation, they will be kept only for the time that is strictly necessary for their processing. If the data are processed with your consent, they will be kept until that consent is revoked.


RIGHTS OF THE DATA SUBJECT

Right of access by the data subject: In accordance with art. 15 of the GDPR, you are entitled to be informed of the personal data processed, their provenance, nature, possible forwarding to third parties (in such case identifying the same)  and their utilization.

Right of rectification and erasure: In accordance with art. 16 of the GDPR, you may at any time require the rectification or completion of your personal data. Similarly, in accordance with art. 17 of the GDPR, you are entitled to require the erasure of the data. In the presence of published data, you also enjoy the "right to be forgotten", i.e. to request that the measures necessary to erase all the links, copies, replications and similar.

Right to object: You may at any time exercise your right to object as described in art. 21 of the GDPR and modify or entirely revoke your consent for the future.

Right of restriction (or blocking) of processing: In accordance with art. 18 of the GDPR, you may require the restriction  of the processing of your personal data. The relevant data may be processed only subject to specific prior consent, i.e. their processing will be effectively limited.

Right to data portability: In accordance with art. 20 of the GDPR, you are entitled to request and receive the personal data provided by yourself in a structured, commonly used and machine-readable format, and you have the right to require their transmission to another controller.

In accordance with art. 77 of the GDPR, you have the right to lodge a complaint with the supervisory authority.


CHARACTERISTICS OF CONSENT

Your personal data  will be processed in accordance with the contract and with current legislation, as set forth in the provisions of EU Regulation 679/2016 (GDPR).

Consent for the processing of personal data included in special categories is given on a voluntary basis. In the absence of such consent, the personal data cannot be processed for any future bookings.

Consent for the processing of personal data as regards the forwarding of information, special offers and new features offered by the hotel, too, is voluntary. If the personal data are not provided, then offers and other information shall not be supplied.


MISCELLANEOUS

Information is provided in the event that the personal data are taken from a booking portal or similar structure.

Information is provided in the event of automated processing (profiling). Where applicable, it will be specified that "Profiling  will not be utilized for the processing of your personal data".

If the controller intends to utilize the data protection indications for their internet page, information will also be provided concerning cookies and other technical aspects.


Mandatory information pursuant to the EU-Regulation N. 524/2013 of the European Parliament and of the Council

Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/

Cookie-Info

Cookie privacy

As written in the Italian law we inform the users who visit our website about our usage of cookies. This document can be seen as an informative sheet about the cookies we use. In addition on this page you can find some instructions and tips to deactivate this service. We would furthermore like to inform you that the majority of the browsers used worldwide automatically accept the usage of cookies. If you want to avoid this you have to deactivate or cancel them in your browser settings. With the deactivation of cookies it may happen that you cannot use all the services of our website.

 

What are cookies?

Cookies can be described as small textual lines of the visited websites that are saved on the computer of the user by the browser. By the time the user returns to one of the saved pages the browser reads the cookies saved on the computer and transmits them to the server of the website.

  • Technical cookie: This type of cookie provides the users all the functions and services of a certain website. It is also used for authentication processes, for online registrations of web sessions and for the storage of information about the website itself.

  • Profiling cookie: This type of cookie is used to optimize the personalized advertising on the internet in general, using the storage of searching habits of the user.

 

Google Analytics

This website also uses Google Analytics, a service that helps the provider of the website analyzing certain user data, such as the number of visitors, the browsers used etc. Google Analytics® does not save personal data – the data are only transmitted in code.

Google Analytics saves the following types of cookies:

Name cookie

Purpose

Saving time

_ga

This cookie distinguishes the various users.

2 years

_gat

This cookie limits the transmitted requests.

10 minutes

__utma

This cookie is used to identify and specify the user.

2 years

__utmb

This cookie registers the exact moment a user has accessed a website. Together with the _umtc cookie it helps to estimate the duration of the web session.

30 minutes, or until the user closes the website

__utmc

With this cookie the system registers the duration of the web session.

The cookie is cancelled in the moment the user closes the website.

__utmt

This cookie limits the transmitted requests.

10 minutes

__utmz

This cookie registers the sources of the visitors (search engines, partner websites etc).

6 months

 

If you do not give your consent on using and storing your cookies by Google Analytics you can download an add-on for your browser here.

Other Cookies

Name cookie

Purpose

Saving time

displayCookieConsent

This cookie is used to avoid a second display of the same banner.

1 year

 

Deactivation of cookies

 

Cookies by third party suppliers

The European Interactive Digital Advertising Alliance gives the users a guideline to deactivate cookies by third party suppliers on its website.

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